B2

Lesson · technology

Priya's ERP Challenge

Name:  Date:  

Vocabulary

contactless (adjective) — Working without physical touch
We pay for most things with contactless cards now.
contactless payment (noun) — A payment made by touching a card or phone to a machine
Contactless payments increased a lot during the pandemic.
cashless (adjective) — Using electronic payments instead of coins or notes
More cities are moving towards a cashless economy.
cashless economy (noun) — An economy where most payments are electronic
In a cashless economy, people rarely use notes or coins.
electronic payment (noun) — A payment made by card, phone or computer, not with cash
Electronic payments are now accepted almost everywhere.
clear the cache (phrasal verb) — Delete temporary data to improve performance
If your phone is slow, try clearing the cache.
free up space (phrasal verb) — Remove unnecessary files to create more storage
Deleting old photos can help with freeing up space on your device.
run out of storage (verb phrase) — Have no more space left on the device
I need to delete some apps because I ran out of storage.
compress files (verb phrase) — Make files smaller to save space or send them more easily
You should compress your files before emailing them.
reboot (verb) — Restart a device to fix problems or apply updates
If your computer freezes, try rebooting it.
freeze (verb) — Stop responding and not work until restarted or fixed
My laptop froze while I was working, so I had to restart it.
troubleshoot (verb) — Try to find and fix an issue
The technician troubleshot the internet connection issue.
overheat (verb) — Get too hot and may stop working properly
My phone overheated because I was using it in the sun.
solar farms (noun) — Large-scale setups of solar panels that capture sunlight and convert it into electrical energy
We see solar farms across the land, using natural energy to make cleaner electricity.
wind turbines (noun) — Tall structures with blades that spin with the wind to generate electricity
Wind turbines generate clean electricity from natural wind power.

Reading

Priya Raman sat at her desk at Volta Drive in Gliwice, staring at a laptop that had frozen for the third time that morning. As head of IT, she was leading the launch of a new ERP system, and the first stage, purchasing and stock, was due in eight weeks. Her team of five was testing it on the company’s older computers, and the results were not good. The machines would freeze in the middle of a report, and one had started to overheat whenever it ran the new software. ‘What is the worst thing that could happen here?’ Priya asked her team. ‘We go live, and the system stops Paweł’s production line.’ They spent the afternoon trying to troubleshoot the problem: they cleared the cache, installed updates and rebooted every machine twice. On top of the ERP, the canteen was going cashless next month, so her team also had to set up new contactless payment machines. Some plant staff were already calling it ‘something IT is doing to us’.

At four o’clock, her friend Olivia Brennan put her head round the door. They had worked together in Dublin, and Olivia knew exactly how busy Priya was. ‘I’ll be honest with you,’ she said. ‘Can you just quickly fix this?’ Her presentation for the managing director and the German partner was the next morning, and her tablet had run out of storage. It was full of videos of riders on Volta e-bikes passing solar farms and wind turbines, filmed for the new brand campaign. Priya laughed, because she heard that question ten times a day, but she helped anyway. She showed Olivia how to compress files and move the old ones to the company server to free up space. ‘So, to confirm,’ Priya said as Olivia left, ‘you will back up those videos tonight.’

Gap-fill

My phone          because I was using it in the sun.
We pay for most things with          cards now.
         are now accepted almost everywhere.
More cities are moving towards a          economy.
If your computer freezes, try          it.
In a         , people rarely use notes or coins.
         generate clean electricity from natural wind power.
         increased a lot during the pandemic.
We see          across the land, using natural energy to make cleaner electricity.

Matching

A. contactless
B. contactless payment
C. cashless
D. cashless economy
E. electronic payment
F. clear the cache
G. free up space
H. run out of storage
I. compress files
J. reboot
K. freeze
L. troubleshoot
M. overheat
N. solar farms
O. wind turbines
a. Have no more space left on the device
b. Stop responding and not work until restarted or fixed
c. Restart a device to fix problems or apply updates
d. Tall structures with blades that spin with the wind to generate electricity
e. Try to find and fix an issue
f. A payment made by card, phone or computer, not with cash
g. Remove unnecessary files to create more storage
h. Large-scale setups of solar panels that capture sunlight and convert it into electrical energy
i. Working without physical touch
j. An economy where most payments are electronic
k. Get too hot and may stop working properly
l. Make files smaller to save space or send them more easily
m. Delete temporary data to improve performance
n. A payment made by touching a card or phone to a machine
o. Using electronic payments instead of coins or notes